Pena Palace Official Website – Tickets, Tours & Visitor Information

This page links to the official Parques de Sintra website for institutional information — research access, group bookings, exhibition calendars, press enquiries and the searchable online collection. For booking, the same tickets are available here with free 24-hour cancellation and a smoother mobile checkout. See also our visitors guide.

Official website

Where to find it

Pena Palace's official website is parquesdesintra.pt. The site is run by Parques de Sintra – Monte da Lua, the state-owned company that manages Pena and several other monuments in the Cultural Landscape of Sintra UNESCO site (the Moorish Castle, the National Palace of Sintra, the Convent of the Capuchos and Monserrate). It is the source of truth for opening hours, current and upcoming exhibitions, accessibility services and academic enquiries.

What the official site offers

A searchable online collection covering every painting, sculpture and decorative piece in the palace's holdings. Detailed exhibition calendars stretching months ahead. Education and conservation programmes. Group-booking forms for school visits. Press, research and image-licensing enquiries. Note: The official site does not sell combined tickets with other operators — for bundled itineraries (Pena + Lisbon transfer, Pena + Quinta da Regaleira, Pena + dinner in Sintra), use a reseller.

How this site differs

This site exists to make booking faster, with a clearer mobile experience, in more languages and with flexible cancellation up to 24 hours before your slot. Tickets here include the same Park + Palace admission as those bought direct. For institutional questions, conservation enquiries or research access, use the official site.

Phone enquiries to Parques de Sintra: +351 21 923 7300, weekdays 9:00 to 18:00.

Official Website FAQ

Tickets, contact, and what is the official site

Is this the palace's official site?

No. The official site is parquesdesintra.pt, run by Parques de Sintra – Monte da Lua. We are an authorised reseller offering tickets in multiple languages with flexible cancellation.

Are the tickets the same?

Yes — both include the same Park + Palace admission with the same 30-minute timed slots. The booking experience and refund terms differ.

How do I contact the palace directly?

Through the contact form on parquesdesintra.pt or by phone at +351 21 923 7300, weekdays 9:00 to 18:00. For booking enquiries, the same number handles tickets, accessibility requests and group bookings.

Where can I see the full online collection?

On the official site under "Discover" — it includes high-resolution images of the palace interiors, the 19th-century furniture, and Ferdinand II's personal art collection, often with zoomable detail you can't see in person.

How do I book a school or group visit?

Group bookings are managed through the official site's education department, with at least 14 days advance notice for school groups. Discounted rates apply for groups of 15+ from Portuguese or EU educational institutions.

Can I get press accreditation here?

No — press requests must go through Parques de Sintra's official press office on parquesdesintra.pt.

Where can I license images of the collection?

Image licensing is handled by Parques de Sintra's rights department directly via the official site. Use of any palace imagery for commercial purposes requires written permission.